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COORDINATED HEALTH
SYSTEMS
(including CHS Professional Practice, P.C.
and CHS Ambulatory Surgery Lehigh Valley L.P.)
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT
YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS
TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
If you have any questions about this Notice please contact:
our Privacy Contact at
610-927-2939
This Notice of Privacy Practices describes how we may
use and disclose your protected health information to
carry out treatment, payment or health care operations
and for other purposes that are permitted or required
by law. It also describes your rights to access and
control your protected health information. "Protected
health information" is information about you, including
demographic information, that may identify you and that
relates to your past, present or future physical or
mental health or condition and related health care services.
We are required to abide by the terms of this Notice
of Privacy Practices. We may change the terms of our
notice, at any time. The new notice will be effective
for all protected health information that we maintain
at that time. Upon your request, we will provide you
with any revised Notice of Privacy Practices by accessing
our website at www.chs4health.com, calling the office
and requesting that a revised copy be sent to you in
the mail or asking for one at the time of your next
appointment.
1. Uses and Disclosures of Protected Health Information
Uses and Disclosures of Protected Health Information
Based Upon Your Written Consent
We may use or disclose your protected health information
as described in this Section. Your protected health
information may be used and disclosed by your health
care providers at this entity, our office staff and
others outside of our office that are involved in your
care and treatment for the purpose of providing health
care services to you. Your protected health information
may also be used and disclosed by us to obtain payment
for the health care services furnished to you and to
facilitate the operation of this health care entity.
The following are examples of the types of uses and
disclosures of your protected health care information
that this entity is permitted to make. These examples
are not exhaustive, nor are they intended to be exhaustive.
Treatment: We will use and disclose your protected health
information to provide, coordinate, or manage your health
care and any related services. This includes the coordination
or management of your health care with a third party
that has already obtained or will be obtaining (based
upon our reasonable belief) your permission to have
access to your protected health information. For example,
we would disclose your protected health information,
as necessary, to a hospital or home health agency or
another health care provider that is providing or will
be providing care to you in conjunction with care that
we are providing or have requested; so they have the
necessary information to diagnose or treat you.
Payment: We will use and disclose your protected health
information, as needed, to obtain payment for your health
care services. This may include certain activities that
your health insurance plan may undertake before it approves
or pays for the health care services we recommend for
you such as; making a determination of eligibility or
coverage for insurance benefits, reviewing services
provided to you for medical necessity, and undertaking
utilization review activities. For example, obtaining
approval for a hospital stay may require that your relevant
protected health information be disclosed to the health
plan to obtain approval for the hospital admission.
We may also disclose patient information to another
provider involved in your care for the other provider's
payment activities.
Healthcare Operations: We may use or disclose your protected
health information, as-needed, to facilitate the operation
of this health care entity. These activities include,
but are not limited to: quality assessment activities;
accreditation, licensing or certification of our health
care providers or the practice or related entities;
credentialing of our health care providers with different
health care insurers and hospitals; securing liability
insurance and obtaining its benefits; evaluating and
defending allegations of liability; employee review
activities; training of medical students; marketing
and fundraising activities; and conducting or arranging
for other business activities. In certain circumstances,
we may also disclose patient information to another
provider or health plan for their health care operations.
For example, we may disclose your protected health information
to medical school students that see patients at our
office. In addition, we may use a sign-in sheet at the
registration desk where you will be asked to sign your
name and indicate your health care provider. We may
also call you by name in the waiting room when your
health care provider is ready to see you.
We will share your protected health information with
third party "business associates" that perform
various activities (e.g., billing, transcription services)
for the practice. Whenever an arrangement between our
office and a business associate involves the use or
disclosure of your protected health information, we
will have a written contract that contains terms that
will demand the protection of the privacy of your protected
health information.
We may use or disclose your protected health information,
as necessary, to provide you with information about
treatment alternatives or other health-related benefits
and services that may be of interest to you and/or to
remind you of appointments. We may also use and disclose
your protected health information for other marketing
activities. For example, your name and address may be
used to send you a newsletter about our practice and
the services we offer. We may also send you information
about products or services that we believe may be beneficial
to you. You may contact our Privacy Contact to request
that these materials not be sent to you.
We may use or disclose your demographic information
and the dates that you received treatment from your
health care provider, as necessary, in order to contact
you for fundraising activities supported by us or related
entities. If you do not want to receive these materials,
please contact our Privacy Contact and request that
these fundraising materials not be sent to you.
Uses and Disclosures of Protected Health Information
Based upon Your Written Authorization
Generally, other uses and disclosures of your protected
health information will be made only with your written
authorization; however, we may use or disclose your
protected health information without your written authorization
to the extent permitted or required by law. You may
revoke a written authorization at any time, so long
as it is provided in writing to the Privacy Contact;
however, please note that we are permitted to rely and
take action on the authorization until we have the reasonable
opportunity to process your revocation of the authorization.
Other Permitted and Required Uses and Disclosures That
May Be Made With Your Consent, Authorization or Opportunity
to Object
We may use and disclose your protected health information
in the following instances, to which you have the opportunity
to agree or object to the use or disclosure of all or
part of your protected health information. If you are
not present or not able to agree or object to the use
or disclosure of the protected health information, then
your health care provider may, using professional judgment,
determine whether the disclosure is in your best interest.
In this case, only the protected health information
that is relevant to your health care will be disclosed.
Facility Directories: Unless you object, we will use
and disclose in our facility directory your name, the
location at which you are receiving care, your condition
(in general terms), and your religious affiliation.
All of this information, except religious affiliation,
will be disclosed to people that ask for you by name.
Members of the clergy will be told your religious affiliation.
Others Involved in Your Healthcare: Unless you object,
we may disclose to a member of your family, a relative,
a close friend or any other person you identify, your
protected health information that directly relates to
that person's involvement in your health care; and we
may use or disclose protected health information to
notify or assist in notifying a family member, personal
representative or any other person that is responsible
for your care of your location, general condition or
death. You should notify your health care provider or
the Privacy Contact in writing of any objections to
such disclosures. Finally, we may use or disclose your
protected health information to an authorized public
or private entity to assist in disaster relief efforts
and to coordinate uses and disclosures to family or
other individuals involved in your health care.
Emergencies: We may use or disclose your protected health
information, as needed, in an emergency treatment situation.
If this happens, your health care provider shall try
to obtain your consent as soon as reasonably practicable
after the delivery of treatment. If your health care
provider or another health care provider affiliated
with the practice is required by law to treat you and
the health care provider has attempted to obtain your
consent but is unable to obtain your consent, he or
she may still use or disclose your protected health
information to treat you.
Communication Barriers: We may use and disclose your
protected health information, as needed, if your health
care provider or another health care provider in the
practice attempts to obtain consent from you but is
unable to do so due to substantial communication barriers
and the health care provider determines, using professional
judgment, that you intend to consent to use or disclosure
under the circumstances.
Other Permitted and Required Uses and Disclosures That
May Be Made Without Your Consent, Authorization or Opportunity
to Object
We may use or disclose your protected health information
in the following situations without your written authorization.
These situations include:
By Law: We may use or disclose your protected health
information without your written authorization to the
extent that the use or disclosure is permitted or required
by law. The use or disclosure will be made in compliance
with the law and will be limited to the relevant requirements
of the law.
Public Health: We may disclose your protected health
information without your written authorization for public
health activities and purposes to a public health authority
that is permitted by law to collect or receive the information.
The disclosure will be made for the purpose of controlling
disease, injury or disability. We may also disclose
your protected health information without your written
authorization, if directed by the public health authority,
to a foreign government agency that is collaborating
with the public health authority. In this case, the
disclosure
will be made consistent with the requirements of applicable
federal and state laws.
Communicable Diseases: We may disclose your protected
health information without your written authorization,
if authorized by law, to a person who may have been
exposed to a communicable disease or may otherwise be
at risk of contracting or spreading the disease or condition.
Health Oversight: We may disclose protected health information
without your written authorization to a health oversight
agency for activities authorized by law, such as audits,
investigations, and inspections. Oversight agencies
seeking this information include government agencies
that oversee the health care system, government benefit
programs, other government regulatory programs and civil
rights laws. In this case, the disclosure will be made
consistent with the requirements of applicable federal
and state laws.
Abuse or Neglect: We may disclose your protected health
information without your written authorization to a
public health authority that is authorized by law to
receive reports of child abuse or neglect. In addition,
we may disclose your protected health information without
your written authorization if we believe that you have
been a victim of abuse, neglect or domestic violence
to the governmental entity or agency authorized to receive
such information. In this case, the disclosure will
be made consistent with the requirements of applicable
federal and state laws.
Food and Drug Administration: We may disclose your protected
health information without your written authorization
to a person or company required by the Food and Drug
Administration to report adverse events, product defects
or problems, biologic product deviations, track products;
to enable product recalls; to make repairs or replacements,
or to conduct post marketing surveillance, as required.
Legal Proceedings: We may disclose your protected health
information without your written authorization in the
course of any judicial or administrative proceeding,
in response to an order of a court or an administrative
tribunal or, under certain circumstances, in response
to a subpoena, discovery request or other lawful process.
Law Enforcement: We may also disclose protected health
information without your written authorization for law
enforcement purposes. These disclosures may be made
under the following reasons or circumstances: (1) compliance
with legal process or as otherwise required by law,
(2) limited information requests for identification
and location purposes, (3) suspected criminal victim
information, (4) suspicion that death has occurred as
a result of criminal conduct, (5) in the event that
a crime occurs on the premises of the practice, and
(6) medical emergency (not on our premises) involving
suspected criminal conduct.
Coroners, Funeral Directors, and Organ Donation: We
may disclose protected health information without your
written authorization to a coroner or medical examiner
for identification purposes, determining cause of death
or for the coroner or medical examiner to perform other
duties authorized by law. We may also disclose protected
health information to a funeral director, as authorized
by law, in order to permit the funeral director to carry
out their duties. We may disclose such information in
reasonable anticipation of death. Protected health information
may be used and disclosed for cadaveric organ, eye or
tissue donation purposes.
Research: We may disclose your protected health information
without your written authorization to researchers when
their research has been approved by an institutional
review or privacy board that has reviewed the research
proposal and established protocols to ensure the privacy
of your protected health information.
Limited Data Sets: We may disclose protected health
information by removing directly identifying information
(i.e., a limited data set) for research purposes or
for public health purposes. If we do so, a "data
use agreement" will be required from the recipient
of this information that precludes the recipient from
re-identifying this information (i.e., making its relationship
to you identifiable) and/or disclosing it.
Criminal Activity: Consistent with applicable federal
and state laws, we may disclose your protected health
information without your written authorization if we
believe that the use or disclosure is necessary to prevent
or lessen a serious and imminent threat to the health
or safety of a person or the public. We may also disclose
protected health information if it is necessary for
law enforcement authorities to identify or apprehend
an individual.
Military Activity and National Security: When the appropriate
conditions apply, we may use or disclose protected health
information of individuals who are Armed Forces personnel
without their written authorization (1) for activities
deemed necessary by appropriate military command authorities;
(2) for the purpose of a determination by the Department
of Veterans Affairs of your eligibility for benefits,
or (3) to foreign military authority if you are a member
of that foreign military services. We may also disclose
your protected health information to authorized federal
officials for conducting national security and intelligence
activities, including for the provision of protective
services to the President or others legally authorized.
Workers' Compensation: Your protected health information
may be disclosed by us without your written authorization
as authorized to comply with workers' compensation laws
and other similar legally-established programs.
Inmates: We may use or disclose your protected health
information without your written authorization if you
are an inmate of a correctional facility and your health
care provider created or received your protected health
information in the course of providing care to you.
Required Uses and Disclosures: Under the law, we must
make disclosures to you and when required by the Secretary
of the Department of Health and Human Services to investigate
or determine our compliance with the requirements of
Section 164.500 et. seq.
2. Your Rights
The following is a summary of your rights with respect
to your protected health information and a brief description
of how you may exercise these rights.
You have the right to inspect and copy your protected
health information. This means you may inspect and obtain
a copy of protected health information about you that
is contained in your designated record set for as long
as we maintain the protected health information. A "designated
record set" contains medical and billing records
and any other records that your health care provider
and the practice uses for making decisions about you.
Under federal law, however, you may not inspect or copy
the following records: psychotherapy notes; information
compiled in reasonable anticipation of, or use in, a
civil, criminal, or administrative action or proceeding;
and protected health information that is subject to
law that prohibits access to protected health information.
We may deny your request to inspect or copy your protected
health information. Depending on the circumstances,
you may have the right to a review by a licensed health
care professional who did not participate in the original
decision to deny access. Any requests for inspection
and copying of your protected health information or
for review of a denial of access shall be submitted
in writing to our Privacy Contact. We retain the right
to charge you fees for copying and postage (if applicable)
and may require advancement payment, in accordance with
applicable laws and regulations. We will not charge
a fee to retrieve the records for copying. A request
for review of a denial of access shall be provided to
our Privacy Contact. Generally, we will provide our
responses to any of these requests within sixty (60)
days after receipt by our Privacy Contact. If another
health care provider requires these records to render
care or treatment, please have that provider contact
us; so we may make every reasonable effort to get your
records to that provider within the time that he or
she requires your records.
You have the right to request a restriction of your
protected health information. This means you may ask
us not to use or disclose any part of your protected
health information for the purposes of treatment, payment
or healthcare operations. You may also request that
any part of your protected health information not be
disclosed to family members or friends who may be involved
in your care or for notification purposes as described
in this Notice of Privacy Practices. Your request must
be in writing and state the specific restriction requested
and to whom you want the restriction to apply. It must
be provided to the Privacy Contact or your health care
provider.
We are not required to agree to a restriction that you
may request. If your health care provider believes it
is in your best interest to permit use and disclosure
of your protected health information, your protected
health information will not be restricted. If your health
care provider does agree to the requested restriction,
we may not use or disclose your protected health information
in violation of that restriction unless it is needed
to provide emergency treatment. Further, we may terminate
our agreement to a restriction under certain circumstances.
You have the right to request to receive confidential
communications from us by alternative means or at an
alternative location. We will accommodate reasonable
requests. We may also condition this accommodation by
asking you for information as to how payment will be
handled or specification of an alternative address or
other method of contact. We will not request an explanation
from you as to the basis for the request. Please make
this request in writing to our Privacy Contact.
You may have the right to request your health care provider
amend your protected health information. This means
you may request an amendment of protected health information
about you in a designated record set for as long as
we maintain this information. In certain cases, we may
deny your request for an amendment. If we deny your
request for amendment, you have the right to file a
statement of disagreement with us; and we may prepare
a rebuttal to your statement and will provide you with
a copy of any such rebuttal. Regardless, your request
for an amendment shall remain part of your designated
record set. Your request and any statement of disagreement
shall be printed or typewritten, shall not exceed two
(2) pages and shall state the basis for the request.
It must be provided to our Privacy Contact. Generally,
we will provide our responses to any of these requests
within sixty (60) days after receipt by our Privacy
Contact.
You have the right to receive an accounting of certain
disclosures we have made, if any, of your protected
health information. This right applies to disclosures
for purposes other than treatment, payment or healthcare
operations, as described in this Notice of Privacy Practices.
It excludes disclosures pursuant to your written authorization
and disclosures we may have made to you, for a facility
directory, to family members or friends involved in
your care, or for certain other disclosures that we
are permitted to make without your authorization. You
have the right to receive specific information regarding
these disclosures that occurred after April 14, 2003.
You may request a shorter timeframe. We also shall not
supply an accounting of disclosures for more than the
most recent six (6) years. The right to receive this
information is subject to certain exceptions, restrictions
and limitations. Your request for an accounting shall
be provided in writing to our Privacy Contact. Generally,
we will provide our responses to any of these requests
within sixty (60) days after receipt by our Privacy
Contact. We will provide the first accounting during
a twelve (12) month period without charge; but we reserve
the right to charge a reasonable cost-based fee for
additional accountings during that period of time.
You have the right to obtain a paper copy of this notice
from us, upon request, even if you have agreed to accept
this notice electronically. If we revise this Notice
of Privacy Practices, we will make it available at our
offices upon your request and will post a notice in
a clear and prominent location that it has been amended.
3. Complaints
You may complain to us or to the Secretary of Health
and Human Services if you believe your privacy rights
have been violated by us. You may file a complaint with
us by notifying our privacy contact of your complaint.
We will not retaliate against you for filing a complaint.
You may contact our Privacy Contact at 610-927-2939
or patwagner@msn.com for further information about the
complaint process.
This notice was published and becomes effective on April
14, 2003.
I acknowledge receipt of the Notice of Privacy Practices
of ______________________ for the patient identified
below on the date specified below.
1.
Print patient name: _______________________________
2. If the patient is a minor or incompetent, complete
this section; otherwise, move onto Section 3.
Print name of person signing acknowledgement: _______________________________
Print authority to sign for patient (e.g., custodian
or parent): _______________________
3. Signature of Recipient of Notice of Privacy Practices:
_________________________
4. Date: ______________________________
5. If the patient or his or her custodian refused to
sign the acknowledgement, employee who witnessed refusal
shall set forth the following below: (1) summary of
efforts made to obtain signature (with identification
of person(s) refusing to sign), (2) date, and (3) print
and sign name.
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